Service Support
At Vanriet we supply more than just handling systems.
Each year we set ourselves stringent performance targets to provide our customers with the highest quality after sales support including:-
| • Routine service visits |
| • 24-hour breakdown call out (average on-site response time 2 hours) |
| • Technical manuals |
| • Central spares holding |
| • Remote system integration via modem |
| • Electro/Mechanical service engineer with fully equipped modern vehicle fleet |
| • Service record reporting structure |
| • Help desk |
Operations Manager, Rene van Heezik, heads up this important department and is readily available to discuss any aspect of after sales support for your system.
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